Payment Options

SmartHub

SmartHub is a mobile and web application that allows you to view and change account information, monitor and analyze your electric usage, and make payments in a secure environment, all from your mobile device or computer.

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Bank Draft

Bank draft is the easiest way to ensure your payment is made on time every month. Simply designate an account, and your bill amount will be automatically debited each month.

With your authorization, Fayette Electric Cooperative will draft your bill automatically from your checking account on or about the 10th of each month. You’ll still receive a copy of the bill for your records.

To sign up for bank draft, you may call our automated phone system at (844) 971-1048 and follow the prompts.

You can also set up recurring payments on your own through our website using SmartHub®. Once you sign in to SmartHub, go to the Billing and Payments tab, and then scroll down to the Auto Pay Accounts link. From there, click on “Sign up for Auto Pay” to the right of your screen. Here you will be able to add a checking account number.

If you need help, please call us at (979)968-3181.

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Credit Card Draft

Like a bank draft, but with your credit or debit card. Your card will be automatically charged for your electric bill each month around the 10th. We accept Visa®, MasterCard®, Discover®, and American Express®. To enroll, call our automated system at (844) 971-1048 and follow the prompts.

Or you can set up recurring payments on your own thru through our website using SmartHub®. Once you sign in to SmartHub, go to the Billing and Payments tab, and then scroll down to the Auto Pay Programs link. From there, click on “Sign up for Auto Pay” to the right of your screen. Here you will be able to add a credit/debit card number.

If you need help, please call us at (979)968-3181.

Sign up for Credit Card Draft using SmartHub and make life easier. We accept Visa®, MasterCard®, Discover® and American Express®.

Sign Up Now Cancel Bank Draft

Fluctuating Electric Bills?

The Average Payment Plan helps eligible residential Members manage their electric bills with predictable monthly payments. Each month, Members pay a fixed amount based on one-twelfth of their average annual usage, calculated from the past 13 months.

Every June, FEC will review the total amount the Member would have paid under standard billing, compare it to the total of the average payments made, and adjust the account accordingly. The monthly payment amount for the next 12 months will then be recalculated based on any changes in the Member’s average consumption.

To qualify, you must:

Meet the Cooperative’s requirements for a Permanent Residential Dwelling or a Permanent Installation.
Have received service from the Cooperative for the past 12 consecutive months as a Member at the service location
Maintain a good payment history with not more than one delinquent payment in the last 12 months, and
Have had no service disconnects for nonpayment during the past 12 months

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Fayette Electric Cooperative shall offer, upon request, a deferred payment plan to any residential Member who has expressed an inability to pay all the Member’s bill, if the Member has not been issued more than two termination notices at any time during the preceding 12 months.

The Cooperative is not required to enter into a deferred payment agreement with any Member who is lacking sufficient credit or a satisfactory history of payment for previous service when the Member has had service from FEC for not more than three months.

The following governmental or social service agencies may be able to assist you if you are having trouble making your payment for electric service:

Bastrop Ministerial Alliance
(for Bastrop County)
(512) 581-8823 text only

Brazos Valley Community Action Agency, Inc.
(for Washington County)
(979) 846-1100

Columbus Ministerial Alliance
(for Colorado County)
(979) 732-2423

Combined Community Action, Inc.
(for Fayette and Lee Counties)
Gloria Macias at 979-540-2987 or John Perez at 979-540-2988

Community Action Committee of Victoria
(for Lavaca County)
(361) 578-2989 or 1-800-695-0314

Emergency Relief Fund
(for Austin County)
(979) 865-5911

Notice:

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Average Payment Plan

Deferred Payment Plan

Payment Assistance